A Christmas Carol

Book your group of 10 or more early and save!

It is generally impossible for touring shows and performances to be rescheduled, and so we do not cancel events due to inclement weather. As is the case with other touring performances and sporting events, ticket sales revenue belongs to the touring show, and we can’t refund purchases without their permission. We will do our best to exchange your tickets to an alternate performance of the same show, if applicable. Please leave extra time to travel to the theatre and do not endanger yourself.

During Worcester snow parking bans, the Federal Plaza Garage is heavily used by city residents. If the Federal Plaza Garage is full, the next closest parking locations are the McGrath (Library) Lot and the Worcester Common Garage. For all municipal parking lot and garage locations, please visit the city’s website.

You can protect your investment by participating in Booking Protect, a ticket insurance option. You can choose to select Booking Protect as an add-on before finalizing your transaction.  Booking Protect is only available at the time of purchase and allows you to receive a full refund of the purchase price should you or anyone in your party be unable to attend due to injury, illness, extreme weather conditions and more. Note that Booking Protect only applies to extreme weather conditions where the government has issued a travel warning.

Click here to review all of our frequently asked questions.