Accessibility

Parking spaces adjacent to the Federal Courthouse on Southbridge Street are reserved for vehicles displaying a disability placard or license plate. The police detail stationed in front of the theatre will be happy to assist you. The Federal Plaza Garage also has several spaces reserved for accessibility, so companions are more than welcome to drop-off in front of the theatre and then park in the garage.

An elevator inside the theatre provides access to lower and upper lobbies for orchestra and lower balcony seating. Accessible bathrooms are located on each level. Please note, there is no elevator to upper balcony seating.

Spaces in the theatre are reserved near the front of the orchestra for patrons who use wheelchairs and for their ambulatory companions. When purchasing tickets, please be sure to mention if any accommodations are required, including low vision, hard of hearing and limited mobility. It is the intent of the theatre to comply with all ADA provisions where practical. Early entry into the house is available for patrons with ADA needs before the general public.

The Hanover Theatre is pleased to offer ASL interpretation at a select number of performances. ASL interpretation allows deaf and hard of hearing patrons to experience the joys of live theater through the use of ASL interpreters throughout the show. For more information regarding ASL interpretation, contact The Hanover Theatre ticketing office at 877.571.7469. Please note that we require a two week lead time to book our ASL interpreters.

2024-2025 Performances:

TINA – The Tina Turner Musical on Sunday, October 20 at 6:30 pm
Ain’t Too Proud – The Life and Times of The Temptations on Sunday, November 10 at 6:30 pm
A Christmas Carol on Sunday, December 22 at 7 pm
Dear Evan Hansen on Sunday, January 12 at 6:30 pm
The Cher Show on Sunday, February 16 at 6:30 pm
Clue: A New Comedy on Sunday, April 6 at 6:30 pm
Come From Away on Sunday, April 13 at 6:30 pm

The Hanover Theatre is pleased to offer a limited number of audio described performances. Audio description allows blind and low-vision audience members to experience all of the wonderment and subtle nuances that live theater has to offer. For more information regarding audio description, contact The Hanover Theatre ticketing office at 877.571.7469.

2024-2025 Performances:

TINA – The Tina Turner Musical on Sunday, October 20 at 1pm
Ain’t Too Proud – The Life and Times of The Temptations on Sunday, November 10 at 1pm
A Christmas Carol on Sunday, December 22 at 2pm
Dear Evan Hansen on Sunday, January 12 at 1pm
The Cher Show on Sunday, February 6 at 1pm
Clue: A New Comedy on Sunday, April 6 at 1pm
Come From Away on Sunday, April 13 at 1pm

Devices are available at the concierge desk in the theatre lobby. You will be asked to leave your driver’s license as a deposit when borrowing an assistive listening device. After the performance, return the listening device and retrieve your license at the lobby concierge desk. Assisted listening devices will operate best in the first 12 rows of the orchestra level and in the balcony.

In 2023, THT was certified as an Autism Welcoming Business by Autism Alliance of MetroWest! The Hanover Theatre strives to create a welcoming, inclusive community for all attendees of our shows. Accommodations of support will be provided, including a quiet area for individuals and caretakers that may need a break from the theatre experience. Please talk to our concierge desk for more info. THT also hosts a sensory-friendly performance of A Christmas Carol. These performances are intended as a unique theatre experience for patrons who are neurodiverse, have sensory sensitivities and need additional accessibility accommodations.

This performance is intended for guests who are neurodiverse, have sensory sensitivities and need additional accessibility accommodations. With guidance from The Autism Alliance, The Arc of Opportunity, The Autism in Theatre Initiative and The Seven Hills Foundation, we have softened the most startling moments of the show. House lights are kept on but dimmed for the entirety of the performances and sounds are lower in volume and intensity. Accommodations of support will be provided, including a quiet area for individuals and families that need a break from the experience where staff and volunteers can assist patrons’ needs.

The 2024 sensory friendly performance of A Christmas Carol is on Wednesday, December 18 at 4 pm.

Our business is part of an Autism Welcoming community. We take extra steps to make small, but impactful changes to support individuals with autism and their families. Learn more about what it means to be Autism Welcoming on the Autism Alliance website.

For patrons accompanied by a service animal, we recommend sitting on the orchestra level for the comfort of the animal and customer experience.

Animals smaller than two feet in length may find comfort in the balcony. However, the leg room provided is not as wide as our rows in on the orchestra level. Please notify the box office in advance if you’re attending a show or event with a service animal.