Accessibility

Parking spaces adjacent to the Federal Courthouse on Southbridge Street are reserved for vehicles displaying a handicapped parking permit; the Worcester Police detail stationed in front of the theatre will be happy to assist you. An elevator provides access to lower and upper lobbies, and orchestra and balcony seating. Accessible bathrooms are located on each level. Spaces in the theatre are reserved near the front of the orchestra for patrons who use wheelchairs and for their ambulatory companions. When purchasing tickets, please be sure to mention if any special accommodations are required, including low vision, hard of hearing and limited mobility etc. It is the intent of the theatre to comply with all ADA provisions where practical.

The Hanover Theatre is pleased to offer ASL interpretation at a select number of performances. ASL interpretation allows deaf and hearing impaired patrons to experience the joys of live theater through the use of ASL interpreters throughout the show. For the 2022-2023 season, we will offer ASL services for the following productions. All designated performances are the Sunday performances at 6:30pm unless otherwise noted.

For more information regarding ASL interpretation, contact The Hanover Theatre ticket office at 877.571.SHOW (7469).

The Hanover Theatre is pleased to offer a limited number of audio described performances. Audio description allows blind and low-vision audience members to experience all of the wonderment and subtle nuances that live theater has to offer. For more information regarding audio description, contact The Hanover Theatre ticket office at 877.571.SHOW (7469).

For the 2022-2023 season, we will offer audio description services during our Broadway productions. All designated performances are the Sunday matinee performances at 1pm unless otherwise noted.

Devices are available at the box office. You will be asked to leave your driver’s license as a deposit when borrowing an assistive listening device. After the performance, return the listening device and retrieve your license at the lobby concierge desk.

The Hanover Theatre hosts a relaxed (sensory-friendly) performance of A Christmas Carol on all odd years (i.e. 2021, 2023, 2025, 2027.) These performances are intended as a unique theatre experience for individuals and families impacted by autism or sensory issues. The performances happen in a supportive, judgment-free environment, and other accommodations of support have been provided, including a quiet area if individuals and families need a break from the experience and trained staff and volunteers to assist with patrons’ needs. Please call our box office for additional info.  877.572.7469.