Accessibility

The Hanover Theatre is committed to providing access and an enjoyable visit for people with disabilities. When purchasing tickets, please be sure to mention if any accommodations are required, including low vision, hard of hearing or limited mobility.

ASL translators at a stage performance.

An enjoyable visit for everyone.

Making theatre accessible for all our patrons

Wheelchair Accessibility

Parking spaces adjacent to the Federal Courthouse on Southbridge Street are reserved for vehicles displaying a disability placard or license plate. The police detail stationed in front of the theatre will be happy to assist you. The Federal Plaza Garage also has several spaces reserved for accessibility, so companions are more than welcome to drop-off in front of the theatre and then park in the garage.

An elevator inside the theatre provides access to lower and upper lobbies for orchestra and lower balcony seating. Accessible bathrooms are located on each level. Please note, there is no elevator to upper balcony seating.

Spaces in the theatre are reserved near the front of the orchestra for patrons who use wheelchairs and for their ambulatory companions. When purchasing tickets, please be sure to mention if any accommodations are required, including low vision, hard of hearing and limited mobility. It is the intent of the theatre to comply with all ADA provisions where practical.

American Sign Language

The Hanover Theatre is pleased to offer ASL interpretation at a select number of performances. ASL interpretation allows deaf and hard of hearing patrons to experience the joys of live theater through the use of ASL interpreters throughout the show. For more information regarding ASL interpretation, contact The Hanover Theatre ticketing office at 877.571.7469.

2023-2024 Performances:

Pretty Woman: The Musical on Sunday, November 12 at 6:30 pm
A Christmas Carol on Sunday, December 17 at 6 pm
Beetlejuice The Musical on Sunday, January 7 at 6:30 pm
My Fair Lady on Sunday, February 18 at 7 pm
Little Women The Broadway Musical on Sunday, March 24 at 6:30 pm
Jagged Little Pill on Sunday, April 7 at 6:30 pm
To Kill a Mockingbird on Sunday, May 5 at 6:30 pm

Audio Description

The Hanover Theatre is pleased to offer a limited number of audio described performances. Audio description allows blind and low-vision audience members to experience all of the wonderment and subtle nuances that live theater has to offer. For more information regarding audio description, contact The Hanover Theatre ticketing office at 877.571.7469.

2023-2024 Performances:

Pretty Woman: The Musical on Sunday, November 12 at 1 pm
A Christmas Carol on Sunday, December 17 at 6 pm
Beetlejuice The Musical on Sunday, January 7 at 1 pm
My Fair Lady on Sunday, February 18 at 1 pm
Little Women The Broadway Musical on Sunday, March 24 at 1 pm
Jagged Little Pill on Sunday, April 7 at 1 pm
To Kill a Mockingbird on Sunday, May 5 at 1 pm

Assistive Listening Devices

Devices are available at the ticketing office. You will be asked to leave your driver’s license as a deposit when borrowing an assistive listening device. After the performance, return the listening device and retrieve your license at the lobby concierge desk. Assisted listening devices will operate best in the first 12 rows of the orchestra level and in the balcony.

Sensory-Friendly Performance

The Hanover Theatre hosts a sensory-friendly performance of A Christmas Carol on all odd years (i.e. 2021, 2023, 2025, 2027.) These performances are intended as a unique theatre experience for families and individuals with autism or sensory issues. The performances happen in a supportive, judgment-free environment, and other accommodations of support have been provided, including a quiet area if individuals and families need a break from the experience and trained staff and volunteers to assist with patrons’ needs.

The 2023 sensory-friendly performance of A Christmas Carol was on Sunday, December 17 at 1 pm.

Our business is part of an Autism Welcoming community. We take extra steps to make small, but impactful changes to support individuals with autism and their families. Learn more about what it means to be Autism Welcoming on the Autism Alliance website.

For any accessibility questions not answered here please contact the box office Monday through Saturday 10am-6pm at 877.571.7469.

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