Our Staff
Meet our staff and learn how you can get in touch with us.
Much like our audiences, our team is comprised of community members, theater lovers and believers in the importance of the performing arts. Whether it’s your first visit or you’re a decades-long supporter, our whole team strives to know our community.
Where We Are
We are located in the heart of downtown Worcester, with fabulous restaurants, easy parking and delightful shops just minutes away
The Hanover Theatre for the Performing Arts
2 Southbridge Street
Worcester, MA 01608
The Hanover Theatre
Conservatory and Event Center
551 Main Street
Worcester, MA 01608
Our Team
The Hanover Theatre Customer Service and Sales Associates are available to assist you with any questions or ticketing needs Monday through Saturday, 10 AM – 6 PM either over the phone or at the box office. Or, come and see us in person at our administrative offices, which are open 9 AM – 5 PM.
Ticketing and General Inquiries
Ticketing Office: 877.571.7469
Katrina Morgan, Customer Service & Sales Manager
[email protected]
Christopher Thompson, DBA, Customer Service & Sales Manager
[email protected]
James Herrera, Customer Service & Sales Team Leader
[email protected]
Group Sales (Non-School Related)
Amy Osborn, Group Sales Manager
[email protected]
508.471.1689
Student Matinee Inquiries
Kim Pheymannicie, Student Matinee Coordinator
[email protected]
508.471.1765
Ticket Donations and Fundraising
Please visit us on Donation Match if you would like your organization to be considered for a ticket donation. No phone calls, please.
Booking Information
Main Stage
Troy Siebels, President & CEO
508.471.1761
Amanda Bohart, Executive Assistant & Booking Associate
[email protected]
508.471.1761
Francis R. Carroll Plaza and Bank of America Outdoor Stage
Andrew Plummer, Programming & Booking Associate
[email protected]
Communications and Public Relations
Public Relations General Inquiries
[email protected]
Marketing General Inquiries
[email protected]
Lisa K. Condit, Vice President Communications
[email protected]
508.471.1767
Monica Wagner Elefterion, Communications Director
[email protected]
508.471.1768
Lillian Irwin, Ticketing & Data Integration Manager
[email protected]
508.471.1791
Brendan Donnellan, Content Manager
[email protected]
508.471.1779
Sarah Hallowell, Communications Manager
[email protected]
508.471.1782
Ashleigh Prince, Communications and Creative Coordinator
[email protected]
508.471.1773
Annie Kerins, Public Relations Manager
[email protected]
Advertising and Other Cooperative Marketing Opportunities
Diane Pieciak, Sales Director
[email protected]
508.930.2424
Advancement, Development, Membership and Corporate Sponsorships
Linda Rosenlund, Vice President Advancement
[email protected]
508.471.1755
Nel Lazour, Director of Development
[email protected]
508.471.1770
Veronica Bailey, Development Operations Manager
[email protected]
508.471.1772
Betty Blute, Donor & Corporate Relations Manager
[email protected]
508.471.1786
Wilden McIntosh-Round, Grant Writer
[email protected]
Special Events and Venue Rentals
Jackie Dillman, Function Coordinator
[email protected]
508.471.1799
Conservatory, Educational Programming & Student Matinees
Meghan Montaner, President of Conservatory & Education Division
[email protected]
508.471.1793
Erin Kearney, Conservatory Executive Assistant
[email protected]
508.471.1795
Jennifer Agbay, Director of Dance
[email protected]
508.471.1794
Olivia Scanlon, Artistic Director THT Repertory
[email protected]
Sharon Hart, Director of Conservatory Operations
[email protected]
508.471.1792
Kim Pheymannicie, Student Matinee Coordinator & Youth Ballet Company Stage Manager
[email protected]
508.471.1765
Operations and Production
Lisa Hackman, VP of Operations and Production
[email protected]
508.471.1805
Chadyn Case, Production Manager
[email protected]
508.471.1788
Scott McConnell, Assistant Production Manager
[email protected]
Scott Bauman, Food Service Director
[email protected]
508.471.1798
Dillon Tognacci, Front of House Manager
[email protected]
Perri Sylvester, Wardrobe Manager
[email protected]
Anne McCarthy, Volunteer Coordinator
[email protected]
Finance and Human Resources
Janine Diliberto, Vice President of Finance & Human Resources
[email protected]
508.471.1797
Veronica Villacis, Director of Human Resources
[email protected]
508.471.1796
Pat Bettencourt, Accountant
[email protected]
508.471.1754
Kolu Kpakolo, Accountant
[email protected]
508.471.1796
Facilities
Bob Krafve, Director of Facilities
[email protected]
508.471.1790
Get In Touch
Have more questions about the theatre, our upcoming shows, educational opportunities or anything else? Contact us today and one of our team will get in touch.