Our Staff
Meet our staff and learn how you can get in touch with us.
Much like our audiences, our team is comprised of community members, theater lovers and believers in the importance of the performing arts. Whether it’s your first visit or you’re a decades-long supporter, our whole team strives to know our community.
Where We Are
We are located in the heart of downtown Worcester, with fabulous restaurants, easy parking and delightful shops just minutes away
The Hanover Theatre for the Performing Arts
2 Southbridge Street
Worcester, MA 01608
The Hanover Theatre
Conservatory and Event Center
551 Main Street
Worcester, MA 01608
Our Team
The Hanover Theatre Customer Service and Sales Associates are available to assist you with any questions or ticketing needs Monday through Friday, 10 AM – 6 PM either over the phone or at the box office. Or, come and see us in person at our administrative offices, which are open 9 AM – 5 PM.
Box Office and General Inquiries
877.571.SHOW (7469) or 508.831.0800
Lou Ramos, Customer Service and Sales Manager
lou@thehanovertheatre.org
508.471.1787
Sarah Hallowell, Customer Service and Sales Assistant Manager
sarah@thehanovertheatre.org
508.471.1782
Group Sales (Non-School Related)
Amy Osborn, Customer Service and Sales Group Team Leader
amy@thehanovertheatre.org
508.471.1689
Student Matinee Inquiries
Kim Pheymannicie, Student Matinee Coordinator
kpheymannicie@thehanovertheatre.org
508.471.1765
Ticket Donations and Fundraising
Please visit us on Donation Match if you would like your organization to be considered for a ticket donation. No phone calls, please.
Booking Information
Troy Siebels, President & CEO
508.471.1761
Amanda Bohart, Executive Assistant
amanda@thehanovertheatre.org
508.471.1761
Communications and Public Relations
Lisa K. Condit, Vice President Communications
lisa@thehanovertheatre.org
508.471.1767
Monica Wagner Elefterion, Communications Director
monica@thehanovertheatre.org
508.471.1768
Lillian Irwin, Communications Manager
lilly@thehanovertheatre.org
508.471.1791
Ashleigh Prince, Communications Assistant
ashleigh@thehanovertheatre.org
508.471.1773
Brendan Donnellan, Content Manager
brendan@thehanovertheatre.org
Public Relations General Inquiries
pr@thehanovertheatre.org
Marketing General Inquiries
marketing@thehanovertheatre.org
Advertising and Other Cooperative Marketing Opportunities
Diane Pieciak, Senior Sales Manager
diane@thehanovertheatre.org
508.930.2424
Development, Membership and Corporate Sponsorships
Christopher Marrion, Vice President Advancement
cmarrion@thehanovertheatre.org
508.471.1755
Nel Lazour, Director of Development
nel@thehanovertheatre.org
508.471.1770
Veronica Bailey, Development Operations Manager
veronica@thehanovertheatre.org
508.471.1772
Betty Blute, Stewardship and Membership Officer
bblute@thehanovertheatre.org
508.471.1786
Special Events and Venue Rentals
specialevents@thehanovertheatre.org
508.471.1799
Conservatory, Educational Programming and Student Matinees
Meghan Montaner, President of Conservatory and Education Division
meghan@thehanovertheatre.org
508.471.1793
Jennifer Agbay, Director of Dance
jennifer@thehanovertheatre.org
508.471.1794
Olivia Scanlon, Artistic Director THT Repertory
olivia@thehanovertheatre.org
Erin Kearney, Executive Assistant Conservatory and Education Division
ekearney@thehanovertheatre.org
508.471.1795
Sharon Hart, Director of Conservatory Operations
sharon@thehanovertheatre.org
508.471.1792
Kim Pheymannicie, Student Matinee Coordinator & Youth Ballet Company Stage Manager
kpheymannicie@thehanovertheatre.org
508.471.1765
Operations and Production
Chris Bullock, Vice President Operations and Production
cbullock@thehanovertheatre.org
508.471.1785
David MacArthur Jr., Director of Audience Services
david@thehanovertheatre.org
508.471.1764
Scott Bauman, Concessions Manager
sbauman@thehanovertheatre.org
508.471.1798
Finance and Human Resources
Janine Diliberto, Vice President of Finance and Human Resources
janine@thehanovertheatre.org
508.471.1797
Gerry Baeder, Director of Finance
gerry@thehanovertheatre.org
508.471.1769
Veronica Villacis, Director of Human Resources
vvillacis@thehanovertheatre.org
508.471.1796
Natsuko Finn, Accounting Associate
nfinn@thehanovertheatre.org
508.471.1754
Facilities
Bob Krafve, Director of Facilities
bkrafve@thehanovertheatre.org
508.471.1790
Get In Touch
Have more questions about the theatre, our upcoming shows, educational opportunities or anything else? Contact us today and one of our team will get in touch.