Policies

Policies and procedures

Students and parents (when applicable) must agree to The Hanover Theatre Conservatory policies and procedures in order to enroll in a class.  

Payments

Payment may be made in full at the time of registration, or you may call the box office to arrange for two 50% payments.  The Hanover Theatre Conservatory will work with families in need of additional payment installments, but this option will incur a 5% fee.  Late or declined payments will incur an additional $20 service fee per month. If tuition is not settled by the end of the year, students will not be permitted to perform in any end of year performances.

Behavior expectations

THTC maintains a strict policy in regards to physical and verbal abuse, bullying, cyber bullying, harassment, sexual harassment, discrimination, theft, vandalism, and the use of any and all illegal substances. THTC is committed to providing a safe and secure environment in which respect, tolerance and teamwork are the standards. Any student found to be in violation of this policy may be suspended and/or expelled and tuition refunds will not be considered. THTC reserves the right to dismiss any student from programs at any time due to inappropriate behavior. If actions do not warrant immediate dismissal (as determined by the director of education), we will use our discretion to begin the following procedure when possible:
 
First: The behavior will be addressed with the participant, in person, by an instructor or staff member. Parental figures or guardians will be notified of this discussion. Our goal is to develop a positive working relationship with the participant, and find a way to make sure that he or she can participate fully in our program.
 
Second: Should unacceptable behavior continue, parents or guardians will be asked to meet with instructors and staff. Our hope is that this meeting will help us learn more about the problem, and that we can devise strategies to both support the participant and the class moving forward.
 
Third: If the behavior continues, instructors and staff reserve the right to remove the participant from the class/lesson or production. We take our responsibility towards the safety and educational experience of all participants seriously and must ensure that the quality of our programs is preserved.

Behavior related to special needs

We strive to be an inclusive environment. Special needs concerns are considered when a participant requires consistent attention from the instructor, struggles to operate in a high sensory environment, or has difficulty participating in group activities and/or following directions.  Parents or guardians must notify us of any special needs of participants, particularly related to learning issues, behavioral issues, or relevant diagnosis so that we can insure the safety of all participants. If for any reason we question whether participation is in the best interest of the student or the program as a whole, the process will be as follows: Parent or guardian will be notified and consulted about suggestions for accommodating the participant – a group meeting including the participant will be suggested prior to the next class/session.  f after the next class/session, the instructor feels that there is still concern, then the parent or guardian will be asked to attend and participate in the next class/session. There will be a group meeting following class to discuss and to create an action plan.  

Attendance and tardiness

Consistent attendance is crucial to the learning process. Please notify the security desk at 508.831.0800 ext 1900 to advise us of absences or tardiness. Tardiness is very disruptive to class, so please make every effort to be on time. No more than two unexcused absences will be permitted. Students should carefully review their schedules with parents before registering.

Cancellations and make-up classes

Every effort is made to operate classes on regularly scheduled days and times in order to avoid cancellations. Cancellations due to weather will be listed on the homepage of the theatre’s website at TheHanoverTheatre.org. Weather related cancellations will be limited to two makeups per class. Classes cancelled by THTC for other reasons will be rescheduled without limitation. If students are unable to attend the makeup date, special arrangements can be made with administration to attend another group class in that same semester. THTC reserves the right to assign substitute teachers for group or private lessons, without advance notification to parents and students. 

Private lesson cancellation

Students must give 24-hour notice for cancellation of private lessons. The student can then reschedule the lesson within the semester. If less than 24-hour notice is given, or a student does not show for a lesson, the credit card on file will be charged for the amount of the scheduled lesson. No make-up lesson will be given. Missed lessons are non-refundable and non-transferable.  

Withdrawal and refunds

THTC has a final sale policy for all ticket purchases, tuition payments and fees. No refunds are issued for missed classes, schedule changes, class transfers, student withdrawals, or students under disciplinary action. Requests to transfer or withdraw from classes due to extenuating circumstances must be submitted in writing to the conservatory for review and consideration of revised enrollment or pro-rated tuition credits. Approved tuition credits are not guaranteed and may be used for future classes only. Tuition credits cannot be used for tickets or other merchandise. Tuition credits expire if not used by the end of the following semester. 

Consent

During the registration process, students (or parents when applicable) will be required to consent to and acknowledge the following: Photo & Video Consent, Release of Liability and Emergency Care Authorization.

Behavior expectations

THTC maintains a strict zero tolerance policy in regards to physical and verbal abuse, bullying, cyber bullying, harassment, sexual harassment, discrimination, theft, vandalism, and the use of any and all illegal substances.  THTC is committed to providing a safe and secure environment in which respect, tolerance and teamwork are the standards.  Any student found to be in violation of this policy will be suspended and/or expelled and tuition refunds will not be considered.  THTC reserves the right to dismiss any student from programs due to repeated inappropriate behavior.

Technology

Cell phones, iPads, and other electronic devices must be turned off or on silent during classes and rehearsals unless a faculty member specifically asks students to use them for an educational purpose. 

Facilities

Parents, guardians, family members and guests are not allowed to attend classes or rehearsals unless they are invited by the teaching artist to do so.  Students are not allowed in any area of The Hanover Theatre other than the conservatory without instructions or permission from a teaching artist.  THTC is not responsible for any lost, stolen or misplaced belongings. Any food or drink, besides water, is strictly prohibited in any of the studios, practice rooms, tech lab or costume lab.

Dress code

In order to maintain a professional environment, all students must attend class in proper dress code (see below). Dress code is strictly enforced.

Theatre and music: Please wear clothing that is comfortable to move in and free of graphics and text. Teens should be dressed in all black. No dresses or skirts, please. Remove any jewelry that may hinder movement. For some classes with a musical theatre or dance focus, dance shoes may be required. 
 
Technical theatre and design: Traditional technical theatre dress code requires black attire. Jewelry and loose-fitting clothing that pose a danger or hazard while working with technical and design equipment are prohibited. Any tools (like wrenches) must be secured to your clothing.
 
Dance: Proper dance attire and neatness are required for all dance classes. No holes or runs in tights/leotards. All dancers must have their hair in a secured bun and away from their faces (ponytail okay for children under 7). Jewelry is not permitted. Appropriate and properly fitted footwear (leather or canvas) must be worn for each class (no Payless shoes, please). Skirts, shorts, leg warmers and warm up pants are not allowed. Additional dress codes vary by class and level (below). Please note that if a student arrives to class with the incorrect dress code color for his/her class, they will not be able to participate in class. See individual classes below for details. 

For dance dress code questions, conact:

Jennifer Agbay, director of dance
508.471.1794
 

Ballet class dress code

Mommy and Me: White tank leotard from Motionwear or Capezio, white ankle socks.
 
Creative Movement I and II:  White tank leotard from Motionwear or Capezio, white ankle socks.
 
Pre-Ballet:  Pink tank leotard from Motionwear or Capezio, white ankle socks.
 
Primary I:  Pink tank leotard from Motionwear or Capezio, pink tights.
 
Primary II:  Light blue tank leotard from Motionwear or Capezio, pink tights.
 
Primary III: Royal blue tank leotard from Motionwear or Capezio, pink tights.
 
Teen Ballet: Hunter green camisole leotard from Motionwear or capezio, pink tights.
 
Level A: Candy pink tank leotard from Motionwear or Capezio, pink tights.
 
Level B: Scarlet red leotard from Motionwear only, pink tights.
 
Level C:  Burgundy camisole leotard from Motionwear or Capezio, pink tights.
 
Level D:  Black leotard any style, pink tights.
 
Level E:  Black leotard any style, pink tights, red waist band.
 
Boys:  White t-shirts, black tights, leggings or shorts, white socks, black ballet slippers. A classic men’s dance belt should also be worn.
 
Youth Ballet Company (Senior):  Black leotard any style, pink tights. On the 2nd Saturday of each month any color leotard is allowed.
 
Youth Ballet Company (Junior):  Any style white leotard, pink tights.
 
Youth Ballet Company (Apprentice):  Butter camisole leotard from Motionwear, pink tights.
 
Adult Ballet: Any style and color leotard.
 

Enrichment class dress code

Character: Same dress code as ballet class with black leotard, black character skirt (knee or calf length), black character shoes (1.5” heel).

Contemporary: Any style and color leotard, black footless tights.
 
Dance Improvisation: Any style and color leotard, black footless tights.
 
Jazz:  Black leotard any style, black footless tights.
 
Modern:  Any style and color leotard, black footless tights.

Musical Theatre Dance: Black capris-length leggings or shorts, black leotard, character shoes. Hair must be pulled back.
 
Tap: Black oxford style tap shoes (Capezio Premiere preferred), black capris-length leggings or shorts, black top (leotard, tank top, or t-shirt), no socks. Tights are not required. Hair in a ponytail. Adults may wear any style dance or workout attire.
 
Variations: Any style and color leotard, pink tights.
 
West African Dance: Any clothing that is comfortable to move in and free of graphics, logos and text.
 
Zumba: Any style dance or workout attire.