Frequently Asked Questions

General Information:

What is sustaining membership?

Sustaining membership means that your yearly pledge will automatically be deducted from your debit or credit card and roll over year after year. In addition, monthly payment plans starting at the Associate Level ($300 and up) are available to sustaining members only. 

What are the benefits of becoming a sustainer?
As a sustaining member you will no longer receive renewal emails or invoices and there will be no lapse in membership benefits.
 
Sustaining membership benefits the theatre by helping us cut down on administrative costs - saving paper, postage, and time. Additionally, sustaining membership helps to provide the theatre with the consistent, financial support it needs.
 
What if I need to change my debit or credit card that you have on file?
To change your debit or credit card on file, please call the box office at your earliest convenience at 877.571.SHOW (7469). 
 
 
I have not received my membership card or other membership materials, who do I contact?

Please call Kelly Hobson, membership coordinator, at 508.471.1792 or email at kelly@thehanovertheatre.org.

What if I would like to increase my yearly or monthly pledge?

To make any changes to your pledge amount, please contact the box office at 877.571.SHOW (7469).